Privacy Policy

1 Who We Are

Brope Access Solutions Ltd (“we”, “our”, or “us”) operates the website brope.co.uk and the EntryWatch mobile application. This Privacy Policy relates specifically to data collected through the brope.co.uk website.

We are the data controller for personal data collected through this website. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2 Data We Collect

2.1 Contact Form

When you submit an enquiry through our contact form, we collect:

• Your name
• Your email address
• Your phone number (if provided)
• The content of your message
• The date and time of submission

2.2 Analytics

We may use analytics tools (such as Google Analytics) to collect anonymised information about how visitors use our website. This may include pages visited, time spent on site, browser type, and approximate location (country/region level). This data cannot be used to identify you personally.

2.3 Technical Data

Like all websites, our server automatically receives your IP address and browser information when you visit. This is standard internet infrastructure behaviour and is not used to identify or track you.

3 How We Use Your Data

We use the data we collect for the following purposes:

• To respond to your enquiry or quote request
• To provide the services you have requested
• To understand how our website is used so we can improve it
• To comply with legal obligations

4 Third-Party Services

4.1 Contact Form 7

Our contact form is powered by Contact Form 7, a WordPress plugin. Submissions are stored securely within our WordPress database hosted on our web server.

4.2 Google Analytics

If Google Analytics is active on this site, it is operated by Google LLC and collects anonymised usage data. Google’s privacy policy is available at https://policies.google.com/privacy. You can opt out using the Google Analytics Opt-out Browser Add-on.

4.3 Hosting

This website is hosted on a third-party server. Your data is processed on servers located in the UK or European Economic Area and is subject to appropriate data protection safeguards.

5 Cookies

This website may use cookies — small text files stored on your device — to improve your browsing experience. Cookies we may use include:

• Essential cookies — required for the website to function (e.g. WordPress session cookies)
• Analytics cookies — anonymised data on how the site is used (e.g. Google Analytics)

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some website functionality.

6 Data Retention

Contact form submissions are retained for up to 24 months from the date of submission, after which they are deleted unless an ongoing business relationship requires otherwise.

Anonymised analytics data is retained in accordance with the retention policies of the respective analytics provider.

You may request deletion of your data at any time by contacting us at info@brope.co.uk.

7 Your Rights (UK GDPR)

Under UK GDPR you have the following rights regarding your personal data:

To exercise any of these rights, contact us at info@brope.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk · Tel: 0303 123 1113

8 Children’s Privacy

Our website and services are directed at business professionals and are not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children.

9 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.

Continued use of this website following any changes constitutes acceptance of the updated policy.

10 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch: